Delivery control for client services teams

See which client engagements need attention before your clients do.

Tempo gives delivery leaders a source-linked view of risks, commitments, and client-ready updates across every engagement, without asking PMs to reconstruct status by hand.

The Problem

You can't be in every client conversation.

The truth of an engagement is scattered across meetings, email, Slack, docs, and project tools. No leader can be in all of it at once, that's the math of running a firm at scale, not a lapse in attention.

So drift hides in plain sight. A project gets reported as “on track” when it's quietly behind. A commitment made in a meeting never makes it into a tool. A timeline slips because everyone is waiting on someone else, and no one flags it. By the time it reaches a status meeting, the client may already know.

And the bar is rising. Clients expect AI-era speed and still want senior judgment. That pressure is a market shift you didn't choose, but the firms that adapt to it first will be the ones clients keep.

Quiet drift

Scope and timing shift without a clear signal.

Missed commitments

Promises made in meetings vanish into inboxes.

Late escalation

You learn about risk from the client, not before it.

Two Operating Models

The firms that get ahead will run delivery differently.

They see which engagements need attention before the client does.

Reactive firms, today

  • Learn about risk through escalation
  • Rebuild status every week from scattered sources
  • Explain surprises after the fact
  • Absorb coordination overhead into delivery margin
  • Measure success by surviving the engagement

AI-era firms, ahead

  • See drift early, before it becomes a client problem
  • Act from source-linked, evidence-backed truth
  • Turn every engagement into institutional learning
  • Recover capacity from coordination work clients don't value
  • Measure success by compounding delivery advantage
What Tempo Does

A cross-engagement view of where to focus.

Control doesn't mean micromanagement. It means seeing drift early, understanding the evidence, knowing the next action, and keeping commitments visible, without sitting in every meeting.

Engagements · This week
On trackDriftingAt risk
Aldridge & Co · ERP rolloutNo open risks
Beacon Health · data migration2 open risks
Cascade Bank · SOC 2 readiness3 open risks
Delta Logistics · process redesignNo open risks
Evergreen Util · regulatory program1 open risk
Falcon Retail · POS modernizationNo open risks

Open and escalating risks

Surface early, with source evidence and owner context, not after the client call.

Unanswered commitments

Every promise made in a meeting or email, tracked with source links and ambiguity flags.

Scope, timing, and dependency drift

Changes that accumulate quietly across the engagement, visible before they compound.

See the engagement, the evidence, and the next action in one place.

How It Works

Delivery control from the work already happening, no new system to maintain.

Same

Start with the weekly client update and the operating cadence your team already runs.

Different

Generate it from source-linked engagement truth, live commitments, and human approvals.

New

Every engagement becomes a live control plane that shows what needs attention, why, and what to do next.

  1. Connect

    Tempo connects to the tools your team already uses. Nothing new to adopt, no new process for contributors.

  2. Capture

    It watches the trail of real work: emails sent, meetings held, messages exchanged, documents shared. Continuously and automatically.

  3. Match and check

    Before surfacing anything, Tempo answers two questions: which engagement does this belong to (by who's actually involved, not keyword guessing), and does everyone on it already have access to this content? If not, it stays private. That check is built into the structure of the data, not a rule that depends on careful coding.

  4. Draft and approve

    Tempo assembles a draft with every claim linked to its source. A human reviews and approves. Nothing reaches a client until that happens.

Tempo doesn't ask your firm to maintain another system. It turns the work exhaust you already produce into delivery control.

Integrations

Works with the tools you already use.

Tempo connects to email, messaging, documents, meetings, and task trackers. No migration, no new workflow.

Slack
T
Microsoft Teams
Gmail / Outlook
G-Suite / MS Office
Jira
Meeting Recorders
Linear
Calendar

And more. Tempo's integration library is growing. Have a tool you'd like supported? Let us know.

First Proof

Source-linked updates and live commitments, from week one.

Draft · Acme Corp · Week of May 12
Ready for review
Delivered

Phase 2 UAT signoff received Tuesday. All P0 defects closed.

At risk

Data migration runway slipped 4 days. Vendor SLA dependency flagged in Slack #acme-migration Wed.

Decisions needed

Confirm cutover weekend (May 24 or May 31). Owner: Priya.

5 source links · 3 owner approvals pending

A client-ready “what changed” draft

  • Delivered and in progress
  • Slipped and at risk
  • Decisions needed
  • Asks and open items

Every claim links back to evidence. Internal and external views stay separate. Humans approve before anything client-facing is shared.

A live commitments view

  • Who owes what, by when
  • A source link for every commitment
  • Ambiguity flags on unclear owners or dates
  • Stalled threads surfaced automatically

Missing owners, ambiguous dates, and stalled threads are flagged before they become misses.

Built By

The Costello Salesloft team

Where the AI workflow shipped to 5,000+ global customers at enterprise scale, with enterprise security.

Security is the floor, not the pitch.

Tempo handles client-sensitive information, which means the security posture was the first thing built, not the last. Zero trust and least privilege at the platform layer. Fine-grained permissions that match the access controls already in your source tools, and update the moment those change. Tenant data is isolated at the platform level. Nothing reaches a client without an owner's approval.

Permission inheritance
Tempo only surfaces information the viewer already has access to in source systems. Permission changes propagate immediately.
Tenant isolation
Each customer's data is isolated at the platform layer. No cross-tenant inference, no shared embeddings.
Approval before send
Drafts are drafts. Owners review and approve every client update before it leaves Tempo, and every correction strengthens the next one.

The team behind Tempo previously built and ran enterprise software for thousands of customers. The hard parts of secure delivery (audit trails, granular access, tenancy, key management) are work we have shipped before.

The Business Case

Tempo changes delivery economics.

Services-firm benchmarking studies consistently show as much as 20% of billable capacity lost to coordination. Tempo recovers the part AI can find, and turns it back into delivery capacity.

Delivery-leader leverage

One leader can oversee more engagements because Tempo does the hunting, assembly, and first-pass risk detection.

Capacity recovery

Billable people spend less time chasing, assembling, formatting, and reconciling.

Escalation prevention

Risks surface before they become escalations, write-offs, rework, or trust problems.

Coordination hours recovered × active engagements × effective rate = delivery capacity unlocked

Want the math for your firm?

Get on the list
The Vision

Run the AI-native services firm your clients expect.

Every engagement leaves behind operating memory your firm gets to keep, what was promised, what changed, what slipped, why it happened, and how the team responded. Delivery control compounds into institutional advantage.

  1. Weekly update

    Source-linked truth, drafted from the work you already do.

  2. Delivery control

    See which engagements need attention, the evidence, and the next action.

  3. Operating memory

    Capture institutional learning that compounds with every engagement you run.

  4. Proactive coordination

    Tempo catches issues before you feel them. Your AI tools inherit your operating playbook.

Every approval feeds the next week. Every engagement compounds the firm.

Early Access

Pilot Tempo on a few active engagements.

See whether it can show you which projects need attention before the client does. Start with 3–5 active engagements, connect the tools you already use, and measure what changes: time saved, commitments recovered, risks surfaced earlier.

Tempo is in private beta. We talk with every prospective customer before onboarding. Share your email and we'll promptly schedule time to talk.

No spam. We'll only email you about your beta access.