Last Updated: March 31, 2026
This Privacy Policy (this “Policy”) applies to https://thetempo.ai (the “Website”) and when you use our products and services. Tempo (“we” or “us”) operates this Website and provides the products and services to offer information about Tempo and to deliver the software and related services we make available.
This Policy describes the types of information we may collect from you or that you may provide to us, and our practices for collecting, using, maintaining, protecting, and disclosing that information when you visit the Website or access or use any content, functionality, and services offered on or through the Website or otherwise provided by Tempo (collectively, the “Services”).
Your use of the Services is governed by our Terms of Use.
Please read this Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with our policies and practices, your choice is not to use our Services. We may update or revise this Policy from time to time (see Changes to this Privacy Policy). Your continued use of the Services after we update or revise this Policy will constitute your acceptance of those updates or revisions.
This Policy applies to the Personal Information we collect:
This Policy does not apply to information collected by:
Tempo recognizes any data related to an identifiable individual or that identifies an individual as “Personal Information” subject to this Policy. Depending on how you interact with Tempo, we collect and use different types of Personal Information. Types of information we may collect include:
We collect this information:
If you are located in the United Kingdom or the European Union, we process your Personal Information only where we have a lawful basis under applicable law. These bases include:
The information we collect on or through our Services may include:
As you navigate through and interact with the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
The information we collect automatically may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. This helps us to improve the Services and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
Google has created an “Opt-out Browser Add-on” for users who wish to use the Services while preventing their data from being accessed or used by Google Analytics. If you want to opt out of the features on the Services that relies on Google Analytics, please follow the directions provided by Google here: https://tools.google.com/dlpage/gaoptout.
| Cookie Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| _ga | Google Analytics | Used to distinguish users for analytics purposes | 1 year | Performance |
We use information that we collect about you or that you provide to us, including any Personal Information to:
We do not sell, rent, or trade your Personal Information to third parties for monetary or non-monetary consideration. We do not share your Personal Information with advertisers or advertising networks. We only disclose Personal Information to third-party service providers that perform services on our behalf and are necessary to operate and support the Services (such as cloud hosting, security, or technical infrastructure), or where disclosure is required by applicable law.
As stated above, our Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us—and which may link to other websites, services, or applications. Please be aware that we are not responsible for the privacy or practices of other websites or third parties. We do not make any guarantee regarding those third-party websites, services, or applications, and we are not liable for any loss or damage caused by the use of such sites. Any data collected by third parties is not covered by this Policy. You should review the policies of the third parties and contact them directly if you have any questions about their services or practices.
Where required by law, we will obtain your consent before collecting, using, or disclosing your Personal Information. You may withdraw your consent at any time by contacting us using the details in the Contact Us section. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
We may disclose deidentified and aggregated information about our users without restriction.
We may disclose Personal Information that we collect or that you provide as described in this Policy:
We may use for other purposes and disclose to third parties information that does not constitute as Personal Information.
We may also disclose your Personal Information:
We will keep your Personal Information while you have an account with us or while we are providing the Services to you. Thereafter, we will keep your Personal Information for as long as is necessary to respond to any questions, complaints, or claims made by you or on your behalf or to the extent necessary to keep records required by law.
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.
Our Services do not respond to Do Not Track signals. However, some third-party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track signals by visiting the preferences or settings page of your web browser.
Tempo has implemented appropriate administrative, technical, and physical safeguards designed to ensure the integrity and security of your Personal Information. We undertake commercially reasonable efforts to guard against unauthorized access, use, alteration, or destruction of Personal Information.
TEMPO MAKES NO CLAIMS, PROMISES OR GUARANTEES ABOUT THE ACCURACY, COMPLETENESS OR ADEQUACY OF THE CONTENTS OF THE SERVICES, AND EXPRESSLY DISCLAIMS LIABILITY FOR ERRORS AND OMISSIONS IN THE CONTENTS OF THE SERVICES. NO WARRANTY OF ANY KIND, IMPLIED, EXPRESSED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND FREEDOM FROM COMPUTER VIRUS, IS GIVEN WITH RESPECT TO THE SERVICES OR HYPERLINKS TO OTHER INTERNET RESOURCES. REFERENCE IN THE SERVICES TO ANY SPECIFIC COMMERCIAL PRODUCTS, PROCESSES OR SERVICES, OR THE USE OF ANY TRADE, FIRM OR CORPORATION NAME IS FOR THE INFORMATION AND CONVENIENCE ONLY AND DOES NOT CONSTITUTE ENDORSEMENT OR RECOMMENDATION BY TEMPO.
The Services rely on automated, AI-driven processing of information generated through your use of the Services, including but not limited to, communications content, prompts, feedback, usage patterns, and related contextual signals (collectively, “Service Interaction Data”). The collection and use of this data are essential to the operation of the Services, which cannot function without this processing. If you do not consent to this processing, you must refrain from using the Services.
Tempo uses Service Interaction Data for configuration and improvement, including evaluation and refinement of prompts, workflows, and responses (“Prompt Configuration”). Prompt Configuration includes identifying missed items, incomplete outputs, or suboptimal responses and improving how the Services respond to similar inputs over time. This may include adjustments to the instructions, prompts, and workflow logic used to operate the Services. Prompt Configuration is distinct from model training and does not train, retrain, or otherwise modify the underlying artificial intelligence or machine learning models used to provide the Services.
Service Interaction Data used for Prompt Configuration is used solely to improve the performance and outputs of the Services in connection with your use of the Services, and is not used to build or train any general-purpose artificial intelligence model or any model used outside the scope of providing the Services.
If you are a user who has a registered account on the Services, you can review and change some of your Personal Information by logging into the Services and visiting your account details page or by contacting us at the information listed in the Contact Us section below.
Our Services are not intended for children under 18 years of age. We do not knowingly collect information from children under 18. If you are under 18, do not use or provide any information through the Services. If we learn we have collected or received information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at the information listed in the Contact Us section below.
We may revise or update this Policy from time to time. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Services' home pages. The last date of revision of this Policy is set forth above. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Services and this Policy to check for any changes.
State consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.
These states may provide (now or in the future) their state residents with rights to:
The exact scope of these rights may vary by state. To understand if you have any of these rights, and to exercise any of these rights please contact us at the information listed in the Contact Us section below.
This privacy notice section for California residents supplements the information contained in this Policy and it applies solely to all visitors, users, and others who reside in the State of California.
| Category of Personal Information | Examples | Collected |
|---|---|---|
| Identifiers | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers. | Yes |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | No |
| Characteristics of protected classifications under California or federal law | Race, color, age (40 years and older), ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information. | No |
| Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | No |
| Internet or other electronic network activity information | Browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement. | Yes |
| Geolocation data | Physical location and/or movements. | Yes |
| Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information. | No |
| Non-public education information (as defined in FERPA) | Education records, files, documents, and other materials directly related to a student maintained by an educational agency or institution, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | No |
| Inferences drawn from other Personal Information | Information used to create a profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | No |
We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of Personal Information for business or commercial purposes:
Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of Personal Information were in fact disclosed.
We may share your Personal Information identified in the above categories with the following categories of third parties:
Under California Civil Code Section 1798.83 (“Shine the Light”), California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information (e.g., name, e-mail and mailing address and the type of services provided to the consumer) that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us as directed in the Contact Us section below with a reference to Shine the Light inquiry.
We may collect (and have collected during the 12-month period prior to the “Last Updated” date of this Policy) the categories of Personal Information from the sources and for the purposes as described in the above sections.
Our Services are not intended for children under 16 years of age. We do not knowingly collect information from children under 16 nor do we sell or share the Personal Information of consumers under the age of 16. If you are under 16, do not use or provide any information through the Services. If we learn we have collected or received information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the information below.
We do not sell or share your Personal Information in exchange for monetary consideration; however, we may use tools described above (such as Google Analytics), which may be interpreted as sharing your Personal Information. As such, please see the above sections for more information regarding opting out of use of these tools.
Under California State Law, consumers have certain rights regarding their Personal Information, as described below.
Tempo seeks to ensure all individuals are provided with the rights mandated by their governing jurisdiction. Not all of the rights discussed herein will apply to each individual data subject and may not apply to you depending upon your jurisdiction. You may have certain rights regarding the Personal Information we process about you. Some of these rights may only apply in specific circumstances, depending on your location. If you wish to manage, update, restrict, or delete your Personal Information, please contact us as described in the Contact Us section below.
To the extent provided by the GDPR and UK GDPR, data subjects in the European Union (“EU”) or United Kingdom (“UK”) may exercise the following rights:
If we process your Personal Information based on our legitimate interests as explained in this Policy, you can object to this processing in certain circumstances. In such cases, we will cease processing your Personal Information unless we have compelling, legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your Personal Information for direct marketing purposes, you can always object using the “unsubscribe” link in such communications or changing your account settings if you have registered for an account. However, please note you may not opt-out of Service-related communications, such as account verification, changes or updates to features of the Service, or technical and security notices.
Where you have provided consent to certain data processing, you have the right to withdraw that consent at any time by contacting us as described in the Contact Us section below. A withdrawal of consent will not affect the validity of our use of your Personal Information up until the point you have withdrawn your consent.
We will not discriminate against you for exercising any of your applicable GDPR, CCPA or other state privacy rights.
In order to protect your Personal Information from unauthorized access, deletion, rectification, or restriction, we may require you to verify your identity before we will process any request to know or delete Personal Information. If we cannot verify your identity to our satisfaction, we will not provide or delete your Personal Information.
You may submit a request to know or delete your Personal Information through an authorized agent. Such an agent must present signed written authority to act on your behalf and must be able to verify your identity to our satisfaction.
To exercise one of your rights, you should send a communication in writing to security@thetempo.ai. We will attend to your request in a timely manner within 45 days of receiving your request. If, for any reason, we need to extend this period of time, we will contact you.
Tempo is based in the United States, and we process and store information on servers located in the United States. By accessing or using the Services or otherwise by providing information to us, you consent to the processing, transfer and storage of your information in and to the United States, where you may not have the same rights as you do under local law. Continually, by using our Services, or by providing any Personal Information to us, where applicable law permits, you consent to the transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different. Where required by law, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or UK authorities, to protect your Personal Information.
If you have any further questions, concerns, comments or you would like to exercise any applicable rights listed above, please use the contact information listed below.